Privacy Policy

Lagofy ("we", "our", or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or placing an order, you consent to the practices described below.

Information we collect

We collect the following types of information:

• Contact information — name, email address, shipping and billing address, phone number.
• Payment information — credit or debit card details, processed securely through our PCI-compliant payment provider. We do not store full card numbers on our servers.
• Order information — items purchased, order history, and delivery details.
• Usage information — IP address, browser type, device type, pages viewed, and referring URLs, collected automatically through cookies and similar technologies.

How we use your information

We use your information to:

• Process and fulfill your orders, including arranging shipping and returns.
• Send order confirmations, shipping updates, and customer-service messages.
• Respond to your inquiries and provide support.
• Prevent fraud and protect the security of our site.
• Improve our website, products, and customer experience.
• With your consent, send you occasional marketing emails (you can unsubscribe at any time).

Sharing your information

We do not sell your personal information. We share your information only with the trusted service providers that help us operate our business, and only to the extent necessary. These include:

• Payment processors (to charge your card securely)
• Shipping carriers and fulfillment partners (to deliver your order)
• Email and analytics platforms (to send transactional emails and understand site usage)

We may also disclose information if required by law, subpoena, or court order, or to protect the rights, property, or safety of Lagofy, our customers, or others.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, analyze site traffic, and improve your experience. You can disable cookies through your browser settings, but some parts of the site may not function properly without them.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request that we correct or delete your information
• Opt out of marketing communications
• Opt out of the "sale" or "sharing" of personal information (Lagofy does not sell your information)

To exercise any of these rights, email us at support@lagofy.com. We'll respond within 30 days.

Data security

We use industry-standard safeguards — including HTTPS encryption and secure payment processing — to protect your information. No method of transmission over the internet is 100% secure, but we work continuously to protect your data.

Children's privacy

Lagofy is not intended for use by anyone under the age of 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page.

Contact

Questions about our privacy practices? Email us at support@lagofy.com or write to Lagofy, 1207 Delaware Ave, Suite 210, Wilmington, DE 19806.